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Art Center College of Design | Pasadena, California | Learn to Create. Influence Change.

Title: Director of Analytics and Prospect Management

Department - Advancement Services

Type - Full-time staff

Description

As the College prepares for an ambitious fundraising campaign to realize Create Change:† Art Centerís Strategic Plan (2011-2016), it seeks a deep and nuanced understanding of its constituentsí preferences, inclinations and behaviors.††Reporting to the Associate Vice President of Advancement Services, the Director of Analytics and Prospect Management oversees the key knowledge management functions for Development & External Affairs (D&EA) and manages its reporting systems.† S/he is a key member of the Advancement Services team, which works collaboratively with D&EA colleagues in Alumni Relations, Board Relations, Development, and Marketing and Communications in support of Art Centerís fundraising and constituent relations goals. †

The Director translates data into actionable information that contributes to strategies and tactics for fundraising and constituent management and helps measure their success. S/he ensures the Collegeís data systems facilitate a strategic, integrated program of prospect identification and donor management in support of major fundraising campaigns. †

The Directorís responsibilities encompass process development and documentation; statistical reporting and analysis; and fundraising, constituent management and systems support.

ESSENTIAL FUNCTIONS

  • Work with the members of the Advancement Services team to enhance the Collegeís efforts to build enduring relationships with constituents that result in advocacy and support and boost the productivity and efficacy of the Alumni Relations, Board Relations, Community Relations and Development teams†
  • Partner with the Associate Vice President (AVP) for Advancement Services to evaluate constituent data and reporting needs for D&EA and its partners throughout the College and design, implement and maintain systems to meet them
  • Design and implement strategies for gathering, analyzing and applying data, research, and analytics products in conjunction with fundraising efforts
  • Utilizing constituent data and predictive modeling tools, identify prospective donors for Development officers to qualify, cultivate, solicit and steward; partner with Development staff to track prospects; regularly review and update prospect assignments
  • Develop tools to maintain and visualize a dynamic proposal pipeline that helps predict contributed income; update and, as needed, improve reports that monitor progress to fundraising goals; provide relevant information and analysis to the AVPs for Advancement Services and Development, the Senior VP of Development & External Affairs, and other senior staff as appropriate
  • Administer efficient† prospect management systems and processes; ensure appropriate protocols are in place; and adhere to legal privacy requirements and ethical standards upheld by regulatory bodies and professional organizations
  • In partnership with the AVP for Development, create, track, analyze and optimize performance metrics; tune performance goals to measure actions and behaviors that enhance team productivity and lead to success; provide training to colleagues to help them utilize metrics effectively
  • Instruct and educate Development staff and other members of the College in the methodology and resources of prospect management
  • Develop and maintain standard reports within Raiserís Edge and provide guidance to the Advancement Services team in developing highly functional ad-hoc reports; organize, document, and streamline the various reporting methods utilized by Advancement Services
  • Utilize constituent and activity data to develop incisive donor and fundraising reports
  • Manage user security within the database to ensure staff can access data and their subscribed reports as appropriate
  • Partner with IT team to test and implement new programs and upgrade existing software; ensure integrity of constituent data and preservation of custom reports

Qualifications

  • Bachelorís degree required
  • Minimum five years of progressive experience in data management and analytics, preferably in a higher education or complex non-profit environment
  • Demonstrated mastery in the collection, analysis, interpretation and evaluation of information
  • Thorough understanding of current trends and best practices in fundraising and constituent relations, including benchmarking and metrics
  • Understanding of relational database concepts and ability to design user-friendly, actionable analytical reports; utilizing report writing software, such as Crystal Reports, is required
  • Prior experience managing a Raiserís Edge database is highly desirable, as is the ability to use a variety of publishing tools
  • Initiative, discretion, good judgment and sensitivity to confidential information; ability to formulate, develop and implement proactive research strategies to identify new prospects
  • Broad background in prospect research, including proactive prospecting and screening methodologies, and demonstrated competencies in the Association of Professional Researchers for Advancement (APRA) skills sets are highly desirable
  • Highly developed communication and presentation skills
  • Experience maintaining information management systems, and creating policies, procedures and training materials
  • Demonstrated success in supporting a high-impact customer-focused service environment
  • Serve as functional project manager in the design, testing and implementation of new system functionality and enhancements.
  • Advanced working knowledge of Microsoft Office

Art Center College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. Information about the College may be found on www.artcenter.edu.

Apply

Send resume with cover letter stating salary history or salary requirements to the Bryant Group, CBryant@bryantgrp.com with a copy to hr@artcenter.edu.
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