Policies and Procedures

How to Drop A Course

You may submit a request to drop a class online by logging in to your ACX Teens account. You may also submit a written request to drop a class. To do this, complete a Change of Program form and submit via email to the ArtCenter Extension office. It is your responsibility to follow up by calling 626-396-2319 or emailing to confirm that your email was received and that it is legible. Failure to drop a class officially can result in a grade of F for that class.

Written requests to drop any or all classes must include the following:

  • Your full name
  • Your student ID
  • Name of the class(es) you wish to drop
  • A brief description of why you are dropping your class(es)
  • The date of your request
  • Your signature

Please note: We can only process in-person drop requests on Wednesdays or Thursdays from 12pm - 6pm.

Refund Policy

For 10-week term courses: a full refund will be given to students who drop a class before the first class meeting. An 80% tuition refund will be given to students who drop a class within the first 14 days of the term. After that, no refunds will be issued for dropped classes.

For Summer Workshops

A full refund will be given to students who drop a class before the first class meeting. After that, no refunds will be issued for dropped classes.

For four-week Summer Intensives

A full refund will be given to students who drop a class before June 3. A 50% tuition refund will be given to students who drop a class between June 3 - June 30. No refunds will be issued after the first class meeting.

Refunds will be processed within six weeks after the start of the term.

Please note: We can only process in-person refund requests on Wednesdays and Thursdays from 12pm-6pm.

Class Changes and Cancellation Policy

ACX Teens reserves the right to cancel any class, limit class size, change times or substitute instructors for those listed in the class schedule as deemed necessary. Class cancellations will not be announced until the end of the registration period. If ACX Teens cancels a class you have registered for, you will receive a full refund of the course tuition paid (credit card service fees are non-refundable). Please contact the ACX team to replace the cancelled class with another option:


Students are urged to attend as many classes as possible. If you cannot make it to class, please speak with your instructor in advance, if possible. The ACX Teens office cannot take messages for faculty members.


ACX Teens is a noncredit program, but a grade is awarded at the conclusion of the term. At the end of the term, grades will be posted on the ACX Teens website. To access your grades, log in to your account and select - My Account - My Grades.

If you believe you have an incorrect grade, first verify with Enrollment Services 626-396-2314. If you believe you received an unfair grade, you may petition the instructor for a change. Grade Change forms can be obtained from the ACX Teens office and must be signed by the instructor. All requests for grade changes must be submitted within 90 days of the end of the term in question.


An official transcript must be requested in writing from ArtCenter's Enrollment Services office. There is a $5 fee per transcript requested. Call 626-396-2314 for more information. Note: There are no transcripts for classes taken prior to June 1999. If proof of enrollment is required for classes completed prior to June 1999, contact the ACX Office for a verification letter.

ArtCenter Library Access

Enrolled ACX Teens students will have access to ArtCenter's library and borrowing privileges for up to three books during the term. Students are responsible for returning borrowed books in good condition and on time. If an ACX Teens borrower has late items, borrowing privileges are suspended until the late items are returned and corresponding fines are paid.

To check out books, ACX Teens students must present a Library Permission Slip signed by the student's parent or guardian.

Please note: The ArtCenter Library is an art and design library, containing materials that may be inappropriate for teens. The library does not have filtering software on its computers. The entire collection, including Internet access, is open to all patrons. Library staff is not responsible for an individual's selection of materials. Parents and legal guardians have the right and responsibility to restrict their children's access to library materials. Parents and legal guardians should instruct their children on appropriate limits, and visit the library with their children if they are concerned about access.

Dismissal Policy

At its sole discretion, ACX Teens reserves the right to dismiss or refuse enrollment to any student or anyone acting on behalf of the student whose conduct fails to comply with the policies, rules and standards of ArtCenter College as listed below in the Student Code of Conduct.

Student Code of Conduct

It is the intention of the Student Code of Conduct to clarify certain standards of behavior by students and by adults acting on their behalf that are essential to ArtCenter?s educational mission and its community life. Unacceptable behaviors include, but are not limited to, those described in this Code. Students and adults acting on their behalf are expected to comply with all laws and to respect the right and privileges of all other members of the ArtCenter community and its neighbors.

Prohibited Conduct

Prohibited conduct includes but is not limited to the following:

  • Intentionally or recklessly causing physical or psychological harm to any ArtCenter community member, yourself or to any person on College premises or at College activities either on or off campus, or causing reasonable apprehension of such harm. This includes, without limitation: computer, telephone, social, racial and sexual harassment or assault; verbal or written threats; stalking; intimidation; and verbal and physical abuse or harassment.
  • Intentionally or recklessly interfering with normal College or College-sponsored activities, including but not limited to studying; teaching; research; College administration; judicial proceedings; or fire, police, or emergency services.
  • Failure to comply with the directions of College officials acting in performance of their duties, including but not limited to staff, faculty and Campus Security officers. This includes verbally threatening, abusing or harassing any of the above in the performance of his or her duties.

Engaging in any of the above conduct may result in dismissal from the College or in the inability to participate in ACX Teens.