With over 20 years experience as a management consultant, Jacqueline Lloyd Smith has trained and coached thousands of professionals throughout North America using innovative programs and hands-on tools customized to meet their organizational needs. Most recently, she worked with leading Canadian scientists and researchers by creating a game that taught cancer researchers how to increase process speed to get their ideas to market. Lloyd Smith is also a registered art and play therapist and a certified facilitator, trainer and global partner with LEGO Serious Play, a division of the LEGO Group from Denmark. She earned a Master's Degree in conflict analysis and management in 2000, studied business strategy and global business in Grenoble, France in 2005, and completed an MBA in Executive Management from Royal Roads University in Victoria, BC, Canada in 2006. She is currently working on a Ph.D in organizational and industrial psychology, majoring in organizational innovation and developing group genius.