Art Center College of Design | Pasadena, California | Learn to Create. Influence Change.

Title: Assistant Director, Financial Aid

Department - Financial Aid

Type - Full-time staff


The Financial Aid Department processes aid of some type for nearly 80% of the enrolled students and is instrumental in helping students understand the financial options available to them. The Assistant Director serves as a primary contact for students and parents regarding financial aid and scholarships. Responsibilities include informing and advising students and parents regarding financial aid eligibility through analyzing/evaluating the financial need and eligibility. This position provides the financial aid awards and packages to continuing students. This position is also responsible for assistance with reporting on data and working with financial aid databases for statistical purposes and to assist with streamlining the workflow and technical processes. The Assistant Director works with the Managing Director on administration of Veteran’s benefits programs.  


  • Counsel students and parents regarding federal, state, institutional and privately funded programs; explain student financial aid policies, procedures and processes; evaluate student situations and requests regarding financial aid awards; advise students on the timely completion of financial aid applications
  • Manage assigned financial programs as distributed among office staff
  • Assist in scholarship and award process including adjustments and revisions; advise students regarding standards of satisfactory academic progress and address problems and other matters pertaining to continued eligibility; respond to telephone calls, correspondence and email messages
  • Assist at special on-campus admissions/financial aid activities
  • Process all forms in accordance with State/Federal regulations and Institutional policies and procedures; complete and maintain required documentation in the student financial aid file
  • Ensure compliance on federal and state regulations
  • Provide counseling on budgeting, aggregate loan limits, debt management, bankruptcy and default resolution as it applies to financial aid; offer assistance and provide initial admission, accounting and registration information
  • Generate reports and meaningful data as needed  


  • 3 years of current experience in financial aid including financial needs analysis
  • Knowledge of Federal financial aid regulations
  • Prior experience using Datatel's Colleague system or similar software preferred
  • Strong ability in office systems and technical use of databases
  • Strong interpersonal and organizational skills to work effectively with students, staff, and external contacts such as the Department of Education, student loan lenders, etc.
  • Excellent written and verbal skills
  • Proficiency in MS Office including Word and Excel
  • Bachelor’s degree preferred  

Applicants are asked to submit a cover letter with their resume, stating salary expectations.

Art Center College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. Information about the College may be found on www.artcenter.edu.    


To apply, submit cover letter, resume, and salary history to hr@artcenter.edu
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