Employment at ArtCenter

Educational Media Services

Video Conferencing Specialist

This position requires expertise in video conferencing, collaboration and virtual media technologies including streaming and lecture capture. The Video Conferencing Specialist will research, recommend, and support video conferencing and virtual media technologies in the classrooms, meeting spaces, and at events, and as such will implement existing tools to support our current educational and business practices and to look for new solutions to solve their needs. The incumbent can handle high stress situations and must be comfortable with event setup.

Reports to: Supervisor, Media Services

FLSA status: Non-exempt

Salary grade: 6


Job posted 4/2/19. Applications will be accepted until the position is filled. Qualified applicants should send cover letter with resume and employment application to HR@artcenter.edu and reference “Video Conf Specialist” in the subject line.

Applicants responding to posted job openings are asked to include a completed employment application with the application materials listed in the job posting.


Download ArtCenter Application


Qualifications

  • Bachelor’s degree from an accredited college or university, or equivalent experience
  • Minimum 3 years of experience with collaboration platforms such as video conferencing, lecture capture, streaming systems and related technologies
  • Expertise with video conferencing and visual presentation systems such as Highfive, Zoom, Oblong Mezzanine, and Adobe Connect
  • Experienced with lecture capture systems, installation, implementation and content delivery
  • Experienced with live and archived video streaming solutions, systems and technologies such as Livestream and Wowza
  • Strong interpersonal and communication skills to work effectively with staff, faculty, students, and vendors
  • Ability to work independently or with others
  • Ability to prioritize and take direction in a fast-paced environment with professional demeanor
  • Commitment to provide excellent customer service
  • Versed in audio visual concepts and technologies to serve as backup to AV technicians as needed
  • Working knowledge of Microsoft Office Suite (PowerPoint, Excel, Word, etc.)
  • A commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities
  • Ability to handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business


Preferred Qualifications

  • Bachelor’s degree in Media Arts, Multimedia, or Digital Media
  • Video production experience a plus
  • CTS Certifications a plus
  • Prior experience in higher education

Essential Functions

Operations — 70%

  • Gather requirements, set up, test, and work with requester(s) or technical contact(s) for classes or events that require collaboration technologies
  • As requested, assist individual departments with equipment recommendations
  • Support video conferences at multiple locations; train users and provide support as needed
  • Work with IT group on proper configuration of collaboration technologies
  • Work with auditorium staff to support classes or events that require lecture capture and/or video streaming ensuring proper sound, lighting, camera setup, and network connectivity
  • Incorporate technical, creative, and client requirements in planning events; ensure smooth execution of the event and provide quick and effective response as situational challenges arise
  • Maintain knowledge of current and future industry trends

Equipment and Vendor Management — 25%

  • Work closely with vendors in the industry
  • Engage vendors who can assist and/or support events requiring hired staff and/or rented equipment
 

Non-Essential Duties — 5%

  • Anticipate customer needs and strive to provide services that meet those needs

Mandatory Duty to Report

All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the DHR Administrator and Title IX Coordinator, or designee or the Assistant Dean of Students or designee. Faculty with a mandatory duty to report are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.


Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Must be able to operate a variety of office, shop tools and A/V equipment including computers, mixers, amplifiers, speakers, microphones, projectors, hand tools, electronic diagnostic tools, etc. Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

Physical: Involves minimal physical effort but may include moving about, standing, reaching, climbing, crawling, squatting, bending, frequent light lifting or pushing/pulling (occasionally up to 50 pounds), dexterity in the use of fingers, limbs, or body in the operation of office and A/V equipment. Tasks may involve extended periods of time in front of a computer monitor and keyboard. Good visual skills for accuracy and for the reporting and interpretation of data, and effective verbal communication skills to present and respond to data. Regular and consistent attendance are required for most positions.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.


ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.