Employment at ArtCenter

Information Technology

Network Administrator

This position requires a thorough understanding of Local, Wide Area, and Wireless networking systems for effective support. Primary responsibilities include providing baseline network administration and support under the guidance of the Network Services team, that include first-level troubleshooting, and installation and maintenance of networking hardware and software for data and voice networks. This position is also responsible for maintaining documentation and managing network inventory, such as switches, IP addresses, and port count tracking.

Reports to: Director, Network Services

FLSA status: Exempt

Salary grade: 9


Job posted 10/17/19. Applications will be accepted until the position is filled. Qualified applicants should send resume with cover letter and employment application to HR@artcenter.edu and reference “Network Administrator" in the subject line.


Applicants responding to posted job openings are asked to include a completed employment application with the application materials listed in the job posting.


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Qualifications

  • Bachelor’s degree in Computer Science, Information Systems or related field from an accredited college or university
  • Strong teamwork mentality, communication skills, organizational skills, and interpersonal skills
  • Two to three years of direct, hands-on experience configuring a variety of internetworking devices such as routers, switches, wireless access points, and firewalls, and employing networking designs such as VPNs, and VLANs
  • Understanding of network and application security, and related protocols
  • Hands-on experience with networking management and monitoring systems such as SolarWinds
  • Knowledge of Windows, Solaris, and Red Hat Enterprise Linux servers
  • Must be available for off-hour support as needed
  • A commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities

Preferred Qualifications

  • Experience in Higher Education
  • Strong project management background
  • CCENT Certification


Essential Functions

Network and Systems Support — 60%

  • Actively participate in the Network Services team to help implement technical network and systems architecture in support of the College’s enterprise network in a complex network environment
  • Assist with network infrastructure installations, configurations, modifications, and problem resolution
  • Help identify, isolate, and solve network problems that impact the performance and reliability of the College’s network, including security and connectivity issues
  • Engage in network projects from beginning to end with strong project management, problem solving, and communication skills
  • Install and support IP telephones and other networked telecommunication devices, such as wireless access points
  • Provide networking support for IP-based equipment such as cameras, speakers, AV equipment, and card readers
  • Provide networking knowledge and technical support to Client Services to assist with client configurations and problem resolution
  • Help ensure compliance with network policies and best practices, and that client requests and issues are appropriately addressed

Administration — 40%

  • Maintain IP address range assignments and assist clients with the management of IP addresses for networked devices throughout the College
  • Create and maintain complete inventory documentation of networking equipment, inclusive of routers, switches, and access points
  • Assist with periodic audits to ensure accurate record keeping of the College’s network and its resources, such as the use of and assignment of VLANs, AP groups, and subnets
  • Work with Technology Asset Administrator to track and provide up-to-date information on leased network equipment and their refresh cycle schedule
  • Maintain and administer network management system to monitor and support the College network infrastructure
  • Remain current with relevant emerging technologies in networking systems, and identify important industry trends
  • Other duties as assigned

Mandatory Duty to Report

All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the DHR Administrator and Title IX Coordinator, or designee or the Assistant Dean of Students or designee. Faculty with a mandatory duty to report are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.


Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Environment also includes telecommunication closets and wiring pathways, and outside work on occasion. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise. Installation of network equipment may require climbing of ladder, crawling under furniture, and pulling cables.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting and to attend/host events; ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 50 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Computer desktop and laptop, network tools and troubleshooting appliances, small hand tools, cable cutting and crimping tools, and hand cart are regularly used. Regular and consistent attendance are required for most positions. Able to work nights and weekends to attend events. Must be able to travel between campuses.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

Schedule: This position may require some evening and weekend hours.

 

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.


ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.