Employment at ArtCenter

IT Department

ERP System Administrator

This position is responsible for the management, administration, development and support for Ellucian Colleague ERP system and its supporting systems. The incumbent manages multiple production and development systems involving application installations, software upgrades, migrations, performance monitoring, tuning, and system replication. This position involves research of a variety of internal customer requests and responsibility for enhancements, changes, and project management for Colleague related technology implementations.

Reports to: Director, Application Services

FLSA status: Exempt

Salary grade: 11

Job posted 2/3/20. Applications will be accepted until the position is filled. Qualified applicants should send application materials including employment application to HR@artcenter.edu and and reference “ERP System Administrator” in the subject line. Applications must include:
  1. Cover letter that addresses your interest in and how you meet the minimum requirements of the position.
  2. Current resume that includes educational and professional experience.
  3. Employment application.

Download ArtCenter Application


  • Bachelor’s degree in Computer Science, Information Systems or related field from an accredited college or university
  • 5+ years of experience and expertise supporting a multi-server/multi-protocol environment; 3+ years of experience implementing and supporting enterprise-scale servers
  • Experience supporting Ellucian Colleague or other ERP systems such as Banner and PeopleSoft
  • Strong knowledge of UniData architecture, SQL Server, Windows OS
  • Comprehensive knowledge of enterprise backup concepts
  • Strong knowledge of scripting languages such as Perl and Bourne/Ksh Shell, PowerShell
  • Strong knowledge of Windows based Administrative tools and Internet services such as DNS, HTTP, SSH, XML, SSL, PKI, Sendmail
  • Thorough understanding of web browsers, search engines, web applications, load balancing, usage reporting, and internetworking
  • Comprehensive knowledge of common server platforms including Windows Server and Mac OS X Server
  • Knowledge of system security utilities, including firewalls and password assessment utilities
  • Knowledge of Identity Management standards and guidelines
  • Experience supporting Oracle/SQL database environment
  • Knowledge of project management and methodology
  • Effective oral and written communication skills in order to communicate with staff, the campus community, and external organizations
  • Ability to handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business
  • Flexibility to work outside business hours for system maintenance activities
  • A commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities

Preferred Qualifications

  • Experience in higher education or a non-profit industry

Essential Functions

System Administration — 95%

  • Administer and maintain Colleague’s production, test, and development environments including the core system and its auxiliary systems such as WebAdvisor, Self-Service, Payment Gateway, Formport and Ellucian’s User Interface using SA Valet, Colleague Studio and various UniData tools
  • Implement and support new modules and features of Colleague. Coordinate the implementation of new interfaces, migrations, vendor patches, year-end regulatory patches, and system upgrades, including complete beta and dev QA testing prior to implementation
  • Track, troubleshoot, and resolve Colleague software and interface issues, including working directly with end users and IT staff; troubleshoot issues with application performance, data balancing, and file analysis
  • Work with server administrators regarding desired enhancements to the Colleague system, which includes providing technical expertise and recommendations for setup and configuration
  • Provide support and interface with DBA; administer UniData, manage and create Colleague/UniData cron jobs, reverse engineer UniData files for ODS and data warehouses, generate supporting data for interfaces, data exports, ELF, and Query Builder
  • Manage user accounts including Unix accounts, application security classes, and access level setup for users to be conversant with identity management and directory services such as LDAP and Active Directory
  • Develop custom enhancements, subroutines, and reports to support business and systems needs including using utilities (Envision) to build custom packages, calculated columns, and promote to production while following standard software development life cycle practices; document customized processes, procedures, and code in support of applications; manage printer setup, maintenance, and customizations using print interface tools such as FormPort and EasySpooler

Non-Essential Duties — 5%

  • Keep abreast of latest technology trends and methodology
  • Serve on college-wide committees
  • Other duties as assigned

Mandatory Duty to Report

All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the DHR Administrator and Title IX Coordinator, or designee or the Associate Dean of Students or designee. Faculty with a mandatory duty to report are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, dust and noise.

Physical: The position is generally performed in an office setting. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 10 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Regular and consistent attendance are required for most positions.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

Schedule: This position may require some evening and weekend hours.


The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.