Employment at ArtCenter

Development Department

Development Database Manager

The Development Database Manager’s primary responsibilities are the administration of the Raiser’s Edge database and to serve as a point of contact for database issues and questions. This position is responsible for a comprehensive set of constituent database related tasks including gift processing, event registration, running and dispersing reports, mailing lists and other data extracts as needed by Development and other departments across campus, updating and maintaining data integrity and the general day to day management of the development content management system (CMS) and constituent relationship management software (CRM).

Reports to: Executive Director, Campaign Initiatives and Support

FLSA status: Non-exempt

Job posted 11/14/18. Applications will be accepted until the position is filled. Qualified applicants should send cover letter with resume and employment application to HR@artcenter.edu and reference “Data Manager #5014” in the subject line.

Applicants responding to posted job openings are asked to include a completed employment application with the application materials listed in the job posting.

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  • Bachelor's degree in a related field such as Information Technology or Business from an accredited college or university or equivalent experience in data services
  • Minimum 5 years of development database administration, including queries and exports
  • Working knowledge of report development and Crystal Reports
  • High proficiency with Microsoft Office Suite, including Excel and Access
  • Excellent attention to detail and ability to meet deadlines; ability to manage multiple complex tasks and/or projects simultaneously while addressing the needs of the office, ability to maintain composure under pressure
  • Excellent interpersonal, written and oral communication skills to work in a multi-ethnic and multi-cultural environment with students, faculty and staff
  • Highly organized, adherence to strict deadlines, and ability to schedule and manage concurrent projects and priorities
  • Handle all information with tact and discretion and recognize the confidential nature of ArtCenter business
  • Demonstrated experience in and a commitment to diversity and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities of students, alumni, donors, faculty, administrators and employers
  • Flexibility to work extra hours for development-related weekends and evening programs and special events

Preferred Qualifications

  • Master’s degree in a related field such as Information Technology or Business from an accredited college or university
  • Experience in higher education or complex non-profit environments
  • Experience with Raiser's Edge and/or NetCommunity

Essential Functions

Database Development — 50%

  • Collect and process gifts on a daily basis and event registrants as needed
  • Analyze gifts to determine appropriate campaigns, funds and appeals for each gift to be processed; select appropriate staff member to write acknowledgement letter based on the above criteria and the source of the gift.
  • Produce gift receipts and individualized acknowledgement letters for all gifts received
  • Work closely with the Executive Director, Campaign Initiatives and Support on implementation and ongoing use of NetCommunity and the interactive alumni portal, including email broadcast and analytics, event management and tracking, and online donation tracking

Data Maintenance — 20%

  • Manage NetCommunity event and donation pages and interactive alumni portal, including site maintenance and data reconciliation with Raiser’s Edge database
  • Assist with the overall quality and integrity of the Raiser’s Edge database, including working with vendor and IT to troubleshoot problems with the database and staying current with updates to the system
  • Perform regular imports and record updates from campus partners, such as alumni relations, career placement, registrar
  • Import external datasets such as such as student, alumni, and parent records, as well as event data and other record elements
  • Ensure that proper documentation, procedures and policies are maintained
  • Review and update departmental procedures and policies and develop standards, procedures, and conventions for data and database use; assist with staff and departmental use and applications
  • Ensure compliance with policies, procedures to support ethical and successful fundraising practices

Reporting — 25%

  • Generate reports as needed from Raisers Edge, especially as related to tracking donations, cultivation, solicitation and stewardship of new and existing prospects
  • Evaluate, categorize and total donations made to the College to disburse daily gift reports create weekly gift batches
  • Generate event registration reports to development staff/campus partners as needed
  • Work with Accounting Office in balancing gift accounts with and monthly reconciliation

Other Duties — 5%

  • Establish a collaborative relationship with campus partners to ensure free flowing exchange of information between departments
  • Exercise utmost discretion and good judgment in working with all student, alumni, and donor data; comply with FERPA regulations in sharing information about students
  • Undertake and manage special projects as assigned
  • Provide other administrative support as assigned

Mandatory Duty to Report

All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the DHR Administrator and Title IX Coordinator, or designee or the Assistant Dean of Students or designee. Faculty with a mandatory duty to report are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, dust and noise.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 20 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.