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Employment at ArtCenter

Development

Director, Database Administration and Donor Analytics

All members of the ArtCenter (or College) community are Guardians of Mission. Every position in the College plays an important part in carrying out the values, goals, strategic vision, and mission of the College. This includes diversity, equity, inclusion and culture.

Reporting to the Executive Director of Campaign Initiatives and Support, the Director, Database Administration and Donor Analytics will provide leadership and oversite in the development, creation, and service of all reports and data deliverables to support the Development department and other departments within the College. The incumbent will identify and develop strategic measures of factors leading to positive outcomes in the development efforts; completes operational and analytic efforts to expand, and enhances data-informed decision making around fundraising goals and resource deployment. This position is responsible for designing and implementing systems reporting and data visualizations to better understand, communicate and predict prospect development and donor acquisition, retention, and upgrade patterns cultivate individuals with the potential to become individual, foundation or corporate major donors.

Reports to: Executive Director of Campaign Initiatives and Support

FLSA status: Exempt

Salary grade: 9

Qualified applicants should email their cover letter with resume and employment application to hr@artcenter.edu with the subject line “Director, Database Administration and Donor Analytics ”.


Applicants responding to posted job openings are asked to include a completed employment application with the application materials listed in the job posting.

Download ArtCenter Application

This position was posted on: 2/2/2021

Qualifications

  • Bachelor's degree in business, finance, accounting, or computer science or other related field from an accredited college or university
  • At least five years of progressive experience in data analytics and data operations and at least two years of supervisory experience
  • Demonstrated mastery in the collection, analysis, interpretation, implementation and evaluation of data, information and surveys
  • Advanced computer skills, including proficiency in standard office productivity software including Raiser’s Edge, Raiser’s Edge NXT, Crystal Reports and NetCommunity/Luminate
  • Detail-oriented, with strong quantitative, analytical, and planning skills
  • High level of proficiency in suite of contemporary advancement tools including database management, report generation, research, prospect screening, web-based networks
  • Demonstrated understanding of fundraising principles, methodologies and best practices
  • Outstanding organization skills and practices; detailed-oriented and can manage multiple complex tasks and/or projects simultaneously while addressing the needs of the office; calm and composed under pressure
  • Strong commitment to the success of the Development team.
  • Strong interpersonal skills with the ability to work collaboratively as part of a diverse and collegial Development team as well as with faculty, staff, students and donors
  • Handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business and donors
  • Demonstrated experience in and a commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities

Preferred Qualifications

  • Experience in a non-profit or higher education
  • Knowledge of Raiser’s Edge

Essential Functions

Database Operations Management — 40%

  • Oversee recruitment, hiring, orientation, training and supervision of department staff and contractors; oversee performance evaluation process, ensuring consistent use of all applicable policies and procedures; apply performance management for improved performance, make recommendations in discipline and terminations, as required
  • General departmental leadership and oversight, strategic planning, logistics, administrative support to implement daily operations
  • Responsible for providing leadership and the strategic vision and planning for the College’s fundraising donor/prospect research efforts with particular emphasis on pipeline support for major and planned gift development and solicitation as well as campaign initiatives
  • Serve as the expert of the Colleges customer relationship management (CRM) system, including gift processing, constituent data updates, and prospect management
  • Execute and maintain policies and procedures for all aspects of gift reporting, analysis and projections
  • Develop and maintain data request procedures and documentation of processes and specific requests
  • Work closely with the Executive Director, Campaign Initiatives and Support on implementation and ongoing use of departmental marketing tools, including email broadcast and analytics, event management and tracking, and online donation form
  • Supervise and train staff responsible for managing constituent records, gift processing and services, financial reporting, producing charts and reports, prospect management and research, and stewardship; foster teamwork and a collaborative approach to project management

System Maintenance, Compliance and Data Integrity – 35%

  • Interface with multiple departments at Art Center in order to acquire and share data
  • Partner with Alumni Relations, the Registrar and Admissions to optimize data collection and reporting to capture alumni data
  • Ensure the accuracy of data entry and the integrity of the data maintained in the CRM
  • Continuously improve the quality of alumni, parent, donor and other constituent data and layer new and updated information into the database
  • Oversee management of The Raiser’s Edge Software, including data entry, data output; ensure Raiser’s Edge and other information systems are maintained, patched, and updated as needed to sustain high levels of performance, access, and reliability; partner with IT to keep systems current
  • Facilitate information sharing among data systems used by the College’s student services and financial units as needed; serving as a liaison between Development and other administrative units, including (but not limited to) Admissions, Financial Aid, Accounting, Finance and IT
  • Ensure compliance with federal, state and local regulations regarding charitable giving and individual privacy as well as compliance with CASE standards for gift counting

Reporting - 20%

  • Provide sophisticated data analysis using customized and standard reports from Raiser’s Edge data to Development staff to assist in their work
  • Partner with colleagues throughout Development to develop analytical strategies and metrics to measure and benchmark the impact of Development, Alumni Relations, Marketing and Communications, and track progress toward goals, and report return on investment
  • Prepare routine and ad hoc queries, exports and reports as needed for internal and external reporting and surveys, from the College’s quarterly fund reports to the annual CAE Voluntary Support of Education (VSE) survey

Other Duties – 5%

  • Address critical needs that arise on short notice and require immediate action
  • Maintain memberships and active involvement in applicable professional organizations
  • Serve on college-wide committees as necessary

Mandatory Duty to Report

All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs, or designee or the Associate Dean of Students or designee. Faculty with a mandatory duty to report are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

This is a full time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position may require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

Physical: The position is performed in an office setting. Employees stationary most of the time but may move around the office environment for brief periods of time. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 10 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Regular and consistent attendance are required for most positions. Ability to travel between campuses.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

Schedule: This position may require some weekend and evening hours.

Updated 1/2021

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.