Employment at ArtCenter

Financial Aid

Assistant Director, Financial Aid (FWS)

This position is responsible for a number of essential functions at the College. These functions include counseling students and families on the financial aid process, including eligibility, awarding and verification of federal, state, and institutional aid.  In addition, this position is responsible for managing the Federal Work Study program, and will assist with Default Management, and other programs as assigned.

Reports to: Managing Director of Financial Aid

FLSA status: Non-Exempt

Salary grade: Salary Range $48-50k

Job posted 01/05/18. Applications will be accepted until the position is filled. Qualified applicants should send resume with cover letter and employment application to HR@artcenter.edu and reference “Associate Director, FNA” in the subject line.


  • Bachelor’s degree in related field or equivalent work experience from an accredited college or university
  • 5 years of current experience in financial aid
  • Adaptability to and knowledge of ever-changing regulations
  • Commitment to the role of financial aid in providing educational access
  • Knowledge of all federal and state regulations regarding financial aid
  • Prior experience in counseling, information integration
  • Proficiency in MS Office Suite including Excel, Word, PowerPoint
  • Experience in Colleague or related student software, Express, COD, NSLDS, Web Grants
  • Excellent oral, written, and interpersonal communication skills to work effectively with staff, students, parents, and other external contacts
  • Organizational skills to prioritize, manage multiple assignments, and be a team player
  • Ability to maintain detailed informational with transparency and integrity
  • Self-motivated, with ability for independent and detailed thinking
  • Demonstrated experience in and a commitment to diversity, and the ability to establish and maintain effective working relationships within Art Center’s diverse communities

Preferred Qualifications

  • Master’s degree from an accredited college or university
  • Experience with administration of Federal Work Study
  • Experience with administration of private loan programs
  • Knowledge of art and design education
  • Prior experience in higher education
  • Proficiency in a second language (other than English)

Essential Functions

Federal Work Study Administrator -35%

  • Primary contact for Federal Work study programs
  • Monitor and verify eligibility requirements for Federal Work study per Department of Education regulations
  • Maintain position descriptions and authorize students to work in Federal Work-Study and non-work study positions.
  • Develop, communicate and train staff on student employment guidelines and forms for students and hiring departments
  • Collaborate with Payroll regarding student eligibility and monitor student earnings from biweekly payroll reports
  • Interface with Human Resources Office to process required paperwork to add students to the payroll system and set and adjust pay rates and end dates

Financial Aid Advising and Compliance -60%

  • Counsel students and parents regarding federal, state, institutional and privately funded programs; explain student financial aid policies, procedures and processes; evaluate student situations and requests regarding financial aid awards; advise students on the timely completion of financial aid applications
  • Manage assigned financial programs as distributed among office staff
  • Assist in scholarship and award process including adjustments and revisions; advise students regarding standards of satisfactory academic progress, address problems and other matters pertaining to continued eligibility; respond to telephone calls, correspondence and email messages
  • Assist at special on-campus admissions and financial aid activities
  • Provide counseling on budgeting, aggregate loan limits, debt management, bankruptcy and default resolution as it applies to financial aid; offer assistance and provide initial admission, accounting and registration information
  • Ensure compliance on federal and state regulations
  • Generate reports and meaningful data as needed
  • Process all forms in accordance with State and Federal regulations and Institutional policies and procedures; complete and maintain required documentation in the student financial aid file

Marginal Job Functions -5%

  • Serve on educational or institutional committees as appropriate
  • Assist at special on-campus admissions and financial aid activities
  • Maintain memberships and active involvement in applicable professional organizations

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, dust and noise.

Physical: The position is generally sedentary while in the office, this position does require the employee to be mobile to do site visits and give presentations. Employees sit most of the time, but may walk or stand for brief periods of time. Primary functions require sufficient physical ability and mobility to work in an office setting and to travel; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 20 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. International and Domestic travel by car and airline and overnight travel is required. Able to work nights and weekends to attend events.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.