Employment at ArtCenter

Information Technology

Asset Technician

All members of the ArtCenter (or College) community are Guardians of Mission. Every position in the College plays an important part in carrying out the values, goals, strategic vision, and mission of the College.

Reporting to the Asset Management Administrator, this position is responsible for maintaining accurate inventory records throughout the complete lifecycle of hardware and software assets at the College. This includes inventory management, lease cycle coordination, asset planning and forecasting. The incumbent records changes in asset deployment, and supports coordinating related activities with the internal team and collaborates with the Asset Management Administrator to establish and implement procedures for tracking the College's technology assets, including assistance with the development of policies to ensure quality control throughout their life cycles. The Asset Technician will also provide cross-functional Help Desk and Computer Lab support, as needed. Will require traveling between campuses. May need to work nights and weekends.

Reports to: Asset Management Administrator

FLSA status: Non-exempt

Salary grade: 6


Applications will be accepted until the position is filled. Qualified applicants should send resume with cover letter and employment application to HR@artcenter.edu and reference “Asset Technician” in the subject line.

Applicants responding to posted job openings are asked to include a completed employment application with the application materials listed in the job posting.

Download ArtCenter Application

Qualifications

  • At least 2 years of experience in an asset management and analysis setting, including inventory control
  • Excellent interpersonal and communication skills with ability to work with all user constituencies
  • Comprehensive knowledge of Lifecycle Asset Management and related practices in IT
  • Knowledge of inventory control methodologies and practices
  • Basic knowledge of hardware and software usage and utilization
  • Customer service-focused individual with excellent written and oral communication skills, detail-oriented, highly organized, able to balance priorities, takes initiative, reliable and resourceful
  • Proficiency in Microsoft Office Suite
  • Ability to move or lift heavy objects using provided equipment
  • A commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities
  • Ability to handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business
  • Flexibility to work outside business hours

Preferred Qualifications

  • Associate degree in Business Administration or related discipline from an accredited college or university
  • Prior work experience in higher education
  • PMI Certificate
  • IT Certifications

 


Essential Functions

Audit and Inventory — 35%

  • Assist with tracking the lifecycle of technology assets, including, but not limited to, receiving, barcoding, recording, and deployment
  • Work with Purchasing & Receiving to track delivery of technology-related orders
  • Conduct periodic audits and inventory of technology assets, and assist the Asset Management Administrator with reconciling discrepancies

Operations and Planning — 25%

  • Ensure life-cycle accountability in the Asset Management System at all times—this includes entering all software and hardware serial numbers and identification tags into the system and maintaining up-to-date, accurate, and auditable information
  • Record all asset findings, changes, physical location, and incidences of repairs
  • Assist with coordinating the logistical operations associated with lease returns
  • Recommend improvements to the asset management processes and procedures consistent with institutional objectives
  • Explore opportunities to maximize obsoleted or partially used technology assets to achieve full efficiency and ROI from institutional resources
  • Make recommendations for the future, identifying areas for possible savings and/or asset optimization

Asset Maintenance and Repairs — 20%

  • Assist with asset upkeep, upgrades, repair, and replacement
  • Help coordinate hardware repairs and acquisition of technology- related items in collaboration with the Computer Labs team
  • Help with the College's e-waste removal schedule in line with institutional sustainability practices
  • Ensure strict compliance with all safety regulations, requirements, and standards

Non- Essential Job Functions — 20%

  • Provide technical support for Staff, Students, Faculty, and Computer Labs within scope of knowledge and training received
  • Report common failures, trends, and issues to the Technical Support Analysts
  • Work with colleagues in the Computer Labs to physically deploy PC and Mac workstations following with imaging/provisioning the units each term
  • Provide base support to students and faculty in the Computer Labs to ensure they can maximize the use of the labs, including software access, network access, and printing
  • Assist with building, testing, and deploying PC and Mac workstation images
  • Other duties as assigned
  • The position assists with tracking and managing purchased and leased technology equipment until the asset is disposed of or returned to the College's lessor.

Mandatory Duty to Report

All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the Director, Title IX Compliance and Programs, or designee or the Associate Dean of Students or designee. Faculty with a mandatory duty to report are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.

Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.


Physical Requirements and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

This is a full time position. Normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. The position may require flexibility to work a staggered, remote or alternate schedule to meet the demands of the work, which could include weekends or evenings.

Environment: Work is performed primarily in a standard office and campus settings with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

Physical: Primary functions require sufficient physical ability and mobility to work in office  or classroom settings; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull moderate to heavy amounts of weight (up to 50 pounds team lift); to operate modern office and A/V equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and working with small complex pieces mechanical items with or without correction.

Hearing: Must be able to communicate effectively in the course of normal business communication or exchange ideas with or without correction

The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.


ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.